Shipping policy
We are committed to delivering your order in a timely and reliable manner.
Processing Time: All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time (Estimated):
Note: Delivery times vary depending on your location:
- United States: 10–14 business days
- Canada: 9–16 business days
- United Kingdom: 10–16 business days
- Europe: 12–17 business days
- Australia & New Zealand: 10–15 business days
- Rest of the World: 14–25 business days
Tracking Information:
Tracking details will be available within 4–5 business days after your order has been shipped.
Delays:
Please note that delivery times are estimates and may vary due to external factors beyond our control, such as customs processing, carrier delays, weather conditions, or peak seasons.
Incorrect Address:
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages:
If your order has not arrived within the estimated delivery timeframe, please contact us. We will assist you in tracking your package or resolving the issue.
Contact Us:
If you have any questions about your order, please contact us through our “Contact Us” page. We aim to respond within 24 hours.